Sicap Management Appointment Promotes Device Management in Malaysia

Sicap, a confirmed enabler of mobile services for operators in the South-East Asian market, has today announced the appointment of Angus Ng as Managing Director of Sicap’s Malaysian entity in Kuala Lumpur. Angus joined Sicap in 2007 and rapidly showed his skills in analyzing local market needs and the proposing the most cost-effective and technically shrewd ways in which operators can enhance their business.

Sicap has been successfully active in South-East Asia since 1997, when it enabled Digi to be the first operator in Malaysia to offer pre-paid billing. Operating out of Kuala Lumpur since 2003, Sicap has until now focussed on USSD service enabling and over-the-air SIM management, with a recent surge in demand for its USSD-initiated mobile collect call software, Pay4Me. Taking the lead from Stefan Liechti who will regain Sicap Headquarters in Switzerland, Angus Ng now deems the time right to extend the software offer to cover emerging Device Management needs. Sicap will deploy its knowldge of device characteristics to enable seamless settings updates for operators in the region, guaranteeing an increase in the usability of services for mobile customers, whatever device they are using.

Sicap Chief Operating Officer Grégory Grin said today that « strong technical competencies and strategic partnerships with local integrators have time and again proved the credibility of Sicap in Malaysia ». He added, « I am confident that operators would see the benefits of the Device Management Center, a single platform which can today integrate advanced software management on customer last-generation devices ».

About Sicap

The Sicap portfolio focuses on customer satisfaction and service continuity for mobile end-users. Server-side software enables operators to ensure that the latest multimedia and customer care services are seamlessly delivered to any device or SIM. The offer extends to include platforms which facilitate business between network operators and their partners. Hosted implementations or carrier-grade OSS platform installations provide operators a choice of service levels and investment.

For further information about Sicap, please visit www.sicap.com

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